Is Your Mobile Device Hackable?

According to research by Gartner, almost half of us will first turn to a mobile device for online tasks. Business users in particular rely on mobile connectivity to be productive. Using a open Wi-Fi hotspot may put you and your business at risk of hacking. Most people are aware of the risks, however it comes down to convenience. Hackers can use software that makes a mobile device appear to be connected to a familiar Wi-Fi network, but in reality, all traffic is routed through an imposter that captures your data (MitM). Many mobile applications attempt to stop this type of proxy attack by ensuring a secure, end-to-end SSL connection refusing to make an unencrypted login. However, mobile applications may not always verify the secure SSL connection is actually secure.

Does Your Business Needs a VPN to Protect Mobile Users?

A Virtual Private Network  (VPN) is a network that is constructed by using public wires — usually the Internet — to connect to a private network, such as a company’s internal network. There are a number of systems that enable you to create private networks using the Internet as a way for transporting data. These systems use encryption and other security mechanisms to allow only authorized users to have access. One benefit of having a VPN service is the ability to integrate network security policy and enforcement under a single management platform, meaning remote VPN clients automatically inherit a standard set of policies upon login.

Stay Safe by Educating Your Employees

We may know not to use unsecure Wi-Fi, but getting your employees to do so, may be harder. Educating your employees is a first line of defense to prevent data loss and data leak. Training on the threat, exposure and risk of a data leak or loss reminds your employees to be aware.

If you feel your network should be more secure, contact your IT Service Provider to find out how to protect your network within your budget and the security requirements of your business.

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Cost Savings

The prime advantage of Cloud computing is the ability to pay for what’s being used instead of being compelled to pay for unused services. It’s just smart business sense to cut out unnecessary spending. Large Cloud providers are able to offer more computing power at a lower cost, as they benefit from huge economies from scale. Just make sure Cloud services are not over-provisioned, and only use what you need.

Advantages of Both Public and Private Models

Organizations have a lot of options when it comes to Cloud models, but most people are confused about the difference between the public and private model. Public Cloud services are designed for a market and not a single enterprise. It is open to all potential users and is shared among unrelated consumers, while private Cloud services are shared within an enterprise but have restrictions on access. These Cloud services can be either onsite or offsite and can be managed by either a third party or in-house staff. There are advantages to both models. The public Cloud model offers a pay-per-use model, the speed of access to resources, and the flexibility to add and drop capacity. On the other hand, the private Cloud model offers the highest levels of management visibility, control, security, privacy, and proximity to physical data.

Speed and Flexibility

Speed is perhaps the greatest reason to move to the Cloud. While time to implement services can take weeks, a company can use its Cloud provider to get services up and running within a matter of hours. Long gone are the days of waiting months for an IT department to order and configure a new server; a virtual one can be delivered almost instantly. In addition, the Cloud offers amazing flexibility for you and your employees. Employees can now access company data from a variety of devices and a variety of locations.

Many small to medium sized businesses are migrating to the Cloud because of the backups, better security, and the assurance that your company is always up to date without having to continually invest more time and money. If you are considering moving your business to the Cloud, contact your trusted IT advisor to get more helpful tips on migrating to the Cloud.

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The Data Challenge for Telcos

Therefore, Telcos have a challenge in front of them: invent new ways to improve user experience by making them more data efficient and scalable. The question on a lot of IT experts’ minds is: is it finally time for Telcos and app providers to work together to unclog the bandwidth bottleneck? The answer is still unclear, but intelligent data distribution is one solution everyone can agree on at the moment, i.e. Telcos can optimize their current network assets while app developers work to design more apps that use less data.

The Importance of Wide Area Networks Within Telcos

In order to stay sustainable, Telcos need to offer more in connectivity. A solid Wide Area Network (WAN) is essential in accelerating applications and keeping traffic separate. It is also critical for day to day business operations; it both reduces operating costs and provides a level of predictability for system performance. Wide Area Networks consolidate costly tools, such as printers, phone lines, file storage, bandwidth, and security, because these items do not have to be purchased for each individual computer. Telcos are also learning that not taking advantage of Multi Protocol Label Switching (MPLS) is putting their business at a competitive disadvantage. Telcos need to be able to interconnect multiple locations and ensure the highest level of data connectivity performance between multiple locations. Equally important for Telcos is the advent of Ethernet over Copper (EoC). For small to medium businesses, EoC can gain greater bandwidth and flexibility in order to support various IP-based applications, including disaster recovery, Cloud, and IP voice services.

Users Drive Telco and App Developer Success

Consumers will ultimately drive Telco and app developers’ transformations. If Telcos and app developers do not address the bandwidth bottleneck, app users will quickly become frustrated. The initial shock will fall to the app providers – users will not go to Telco providers when an app does not work to their liking; they will simply delete the problem application(s). But, ultimately, everybody loses if the bottleneck remains. Eventually consumers will be able to see a data rating for each app in the app store. And, if users stop downloading certain apps, both Telcos and app providers will lose revenue. Consequently, users can expect more streamlined apps from providers and more efficient networks from Telcos in the future. For more information on the future of applications, contact your trusted Telco service provider today.

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1.     Decide What Mobile Devices Are Allowed

 If your company allows your employees to bring their own devices to work, it can be a nightmare for IT to have to support multiple platforms. Therefore, it is important to decide what devices are allowed to be used for work. Decide whether it is more cost-effective to purchase your own company devices to hand out to employees.

2.     Establish BYOD Security Policies

It is important for your company to establish an “acceptable use policy” for their mobile devices. This will curb employee distractions and reduce risks for harmful viruses and malware. Your company should also develop a monitoring system and disciplinary action for employees who disobey the policy. Although this may seem harsh, it may avoid a security breach down the road.

3.     Employee Exit Policy

In addition to creating an acceptable use policy, it is equally important to come up with an exit policy for when employees leave the company. Document in your employee exit checklist to ensure you remove the employee from access to information on the network, business email, or other applications. If you need help developing an effective BYOD policy for your business, contact your trusted IT advisor today.

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Here are some key points you should consider about this trend.

Tablets Computers Provide Cross Platform Support for Cloud Applications

Many cloud applications support not only traditional PCs, desktops, and laptops, but also tablet computers, smart phones, and other mobile devices. Tablets allow your employees to work anywhere and in a variety of environments. Because tablet computers take up less space and are WiFi enabled, employees at counters, in the field, on factory and retail floors, in the healthcare sector, or on constructions sites.

Other Benefits of Tablet Computers

The latest tablet computers are outfitted with a variety of features that are native to the device. They have the ability to take pictures and track location information. They also have touch screen and pen based interface.  Case workers in the field can easily capture images, take notes, and tag locations to case files. Retail workers can look up inventory, architects can have access to drawings, and lawyers can access case files.  The possibilities are limitless with a well designed application.

Using Tablet Computers in the Workplace

It is important to consider wireless access, network security, and mobile device policy and management when you deploy tablet computers in your business. Limited wireless network access may leave your employees unproductive.

Because these devices are mobile in nature, they are at risk for loss or theft. Accordingly, the devices and networks should have a managed security policy to prevent unauthorized access to applications and application data.

If you are considering bringing tablet computers into the workplace or have questions or concerns about your tablet computer strategy, contact your IT Consulting Service Professional.

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Keeping in mind that a four-digit iPhone passcode could be hacked in minutes, this begs the question:

Does your Smartphone Need a Kill Switch?

Having a smartphone Kill Switch may give a sense of false security.  Adding a kill switch to protect your privacy and corporate information is reactive, rather than proactive.  If not done properly, you could wipe your employees’ irreplaceable information, such as family photos.  A Kill Switch may also make the phone entirely unrecoverable.  This means you will surely need to replace the device once the remote kill switch is invoked.

Proactive Mobile Security

Before you hit the Kill Switch consider proactive mobile-security measures. Smartphones and Tablets are great innovations that allow your employees to stay in touch and work anywhere.  Access to email, operational data, financial information, and customer information through a mobile device can empower your employees and increase their productivity.  Access to this information should be password-protected at all times.  Additionally, any corporate data should be encrypted in transit and at rest. Only approved applications should be allowed on the mobile device and personal data should be stored in a separate “container” from company information.

Beyond Mobile-Device Management

In addition to protecting the information stored on and accessed by a mobile device, you should take the time to train employees on your mobile-security policy.  Your mobile security policies and training should touch on topics such as what is an acceptable use of a Mobile Device in the workplace, why mobile security is important, and how to report a mobile-security incident.

Requiring manufacturers to include a Kill Switch in a mobile device does not go far enough to protect your company information assets.  Having a comprehensive mobile security plan, however, will go further to prevent data loss in the long run.

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The Case for Smartphones and Tablets

The portable form factor of smartphones and tablets allows users to access corporate applications and their data at home, while traveling, and out in the field.  Because of the touch-screen interface, they are operated easily without the need for a keyboard or mouse.  This makes smartphones and tablets ideal applications for employees who are standing or travelling without access to a desk.  Because these devices typically connect via WiFi cellular network and run on battery power, they don’t have the wires, cables, and plugs associated with a PC.  Tablets and smartphones find their way on retail counters that may have limited workspace. They may also be easier to clean when they may be exposed to biohazardous materials, dust, or dirt.

Smartphones and Tablets vs. the PC

If you require a large monitor to view spreadsheets, create powerpoints, or edit documents, a PC may be right for you.  While many touchscreen smartphones, tablets, and convertible PCs connect with a keyboard by using a variety of interfaces, such as bluetooth, there are clear design tradeoffs for office productivity and mobile productivity.  PCs and laptops, combined with keyboard, mouse, and monitor, increase the productivity of your workforce while in the office.  Accountants, writers, and designers will quickly choose a Desktop PC or Laptop with a monitor to get their work done efficiently and effectively.

Because Windows XP support will quickly end, millions of PCs will retire in the coming months.  Many cash registers, factory controllers, and other industrial devices running Windows XP may quickly be replaced by tablet computers.  Other laptops and some desktops may be replaced by tablets, smartphones, or convertible PCs with touchscreen interface.  Some workers may find themselves with multiple devices that connect to one another via Cloud Computing.  This trend may not accelerate the growth of the PC to the heights of smartphones and Tablet PCs; however, expect both the desktop computer and tablet to have a place in our IT infrastructure for a long time to come.

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Chances are most people in your company have a smartphone, tablet or both.  In some cases these devices connect to your company network using WiFi.  It is equally likely that these devices access company information via email, mobile applications or file synch to company data.  Now that these devices are universal, it is important to have a plan if they are lost or stolen. Keep in mind, your four digit password may be the only thing between an intruder and your data.  Here are some additional considerations for mobile security.

Mobile Security Policy

While you can remotely wipe a Mobile devices when it is lost or stolen, this may not be enough.  That four digit passcode can be easily hacked in minutes.  It is important that employees know how to report a lost or stolen device immediately.  Also consider, there may be personal information on the device that is property of your employee.  This data may not be backed up and could be impossible to recover. There may be local laws that prevent you from wiping this type of data from personal devices.  If your employees access your corporate systems, be sure they sign and acknowledge your company policy for acceptable use, including policy for reporting lost or stolen devices and mobile device policy for storage of personal data on a company owned mobile device.

Mobile Security Training

Some social networks are designed to harvest contact information that may be synched with corporate contacts.  Publishing privacy data without consent may be considered a data breach.  Train your employees on the importance of mobile security policy and the related mobile security risks.

In addition to mobile anti-virus, mobile anti-malware detection, device management, mobile phishing protection, your knowledgeable employees are one of your first lines of defense against the threat of a mobile security breach.  If you feel your employees need training or your mobile security policy is not up to date, contact your mobile security professional today!

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Why You Should Care About Windows 8

Now that Windows 8 is on the market, it is important to consider the switch. Although it is difficult to change from Windows XP or Vista to 8, having the latest operating system is an important security issue. One option is to do a Clean Install of Windows 8. The other option is to replace XP machines with Windows 8 for potential tax incentives.

Mobile Computing Hits Main Street

Technology companies continue to release a wide array of Touch Devices and there popularity continues to increase. 2014 will be the first year that tablet sales surpass personal computer sales. This shift to touch devices in the workplace will lead to increased mobility, functionality, and profitability in the work place.

Cloud Computing Adoption on the Rise

A research report by the Computing Technology Industry Association (CompTIA) 90 % of companies surveyed adopted cloud architectures as part of the IT infrastructure during 2013. In some cases, Cloud Computing deployments occur without assistants of IT Professionals putting security and compliance at risk.

Cyber Security and You

A 2013 study by Verizon indicates that Cyber attacks are on the rise. Cyber attacks are on the increase, in particular to companies with under 100 employees. Here are some things you can do to prepare: keep your network secure by updating O/S patches and maintain anti-virus/anti-malware definitions current, establish clear policies for acceptable use of mobile devices, mobile applications and data and train employees on cyber threats, including how to spot a threat and report a breach.

These landmark moments in technology will influence business in 2014. Touch technology and Windows 8 will allow business to be efficient and cost effective. Cloud computing growth is expected to continue.  There is no expectation that Cyber security threats will decrease in 2014 so maintain a strong defense.

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Here is What to Watch for 2014 IT Trends:

IT Security

IT Security will continue as one of the top areas of concern for most business owners when they think about technology in 2014.  IT Security tops the short list of 2014 IT Trends and is driven by cyber security threat, concerns over privacy data issues and security risks related to mobile computing (e.g. Mobile Device theft/loss, virus and malware infection).

Cloud Computing

Most companies have adopted some form of cloud based technologies within their business.  File sharing/cloud sharing services, remote backup and disaster recovery all fuel the need for robust networking and highly available Internet connectivity.  With the retirement of Windows XP anticipated in April of 2014, many companies will turn to the cloud for modernized office productivity solutions, including virtual desktops and hosted email.

Mobile Applications & Touch Technologies

The latest release of Windows 8.1 relies heavily on a Touch user interface.  Many technology consumers are familiar with touch technologies on their smartphones and tablet computers.  Demand for these devices is expected to be strong.  Many manufacturers are launching an array of touch enabled laptops, convertible computers and tablet computers that are touch enabled.  This shift toward mobility in the workforce will also drive demand for companies to add mobile applications, functionality to new and legacy applications to better connect with customers, partners and employees in the field.

These 2014 technology trends will help companies meet their goals for company growth, efficiency and cost savings.  It is important at this time of year to properly plan your IT budgets and update your technology roadmap for 2014.  Contact your IT Service Provider for assistance to ensure a

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